Contact & Support
Last updated: August 29, 2026
Questions about an order, a delivery date or a specific team design? The HelmChair team is happy to help.
Email us
support@helmchair.store — we reply within 24 hours on business days (Monday to Friday, 9am-6pm ET).
Before you write
- Include your order number so we can find your order instantly.
- For damage claims, attach photos of the item and the packaging.
- Delivery timings and dispatch windows are explained in full in our Shipping Policy.
Order changes
Need to change the team, the address or cancel? Write within 24 hours of ordering and we will take care of it before production starts.